I admit it, I don't always understand social situations. I don't always understand what's going on around me. There's a good chance I'm autistic, but I don't want to self-diagnose. My hearing could be better, too.
This morning I went to Kroger for some groceries. I don't like parking near other cars, and I don't mind doing a little extra walking. So I parked near Little Caesars, which is a few stores down but in the same parking lot.
I went in, got a cart, got my groceries, paid, and took the cart back out to my car. I was almost to my car when the wheels seized up. I thought I'd hit some gum or maybe gotten some string caught in the wheel, but I was a little confused because it seemed like more than one wheel wasn't working. I dragged the cart the rest of the way to the car and started unloading.
A Kroger employee shouted something at me, but he was too far away for me to understand what he was saying. He came running up to me as I unloaded the groceries.
The man was screaming at me. "IT LOCKED BECAUSE YOU TOOK IT OUT OF THE KROGER PARKING LOT!"
I knew that some grocery stores do that, but I didn't know this was one of them. I apologized and kept unloading my groceries. But he just kept on yelling. I don't remember the entire "conversation," but no matter what I said, he screamed back.
I stayed polite and breezy with my answers. I said things like, "Wow, the new technology is neat." He responded with, "IT'S NOT NEW TECHNOLOGY, WE'VE HAD IT FOR YEARS, EVERYBODY KNOWS THAT!" I'd say, "Well, I didn't know," and he'd come back with, "THERE'S SIGNS EVERYWHERE!"
Note that I've never noticed these signs, and I looked around for them as I was leaving the parking lot and still didn't see any. I'm not saying they aren't there, just that I haven't seen them. My parking space was only two lanes beyond what would be considered in front of Kroger. There was a Kroger cart return less than 50 feet away.
I have no problem with their rules. I have no problem with them enforcing the rules. But this guy was just plain rude. He just wouldn't let it go. We went back and forth for several minutes, and like I said, I was polite the entire time. He wouldn't take apologies, he wouldn't allow me to deescalate the situation, he just kept yelling at me until I finished unpacking and left. I really wanted to call him an asshole as I got in my car, but I didn't.
There were multiple points in the interaction where he could have just said, "Well, now you know," and laughed it off. But no, he just kept on yelling and yelling and yelling. Maybe he'd had a bad day. Maybe he'd had to chase down carts before, from people who were actually stealing them. You know what? I DON'T FUCKING CARE. I have bad days all the time, and I promise you my customers never know the difference.
I am not a violent person, and I'm usually not vindictive, but I want bad things to happen to this man. I got home and filed a complaint online, but I don't feel like it's enough. It happened three hours ago, and I still see him yelling at me whenever I close my eyes. I'm so angry I've given myself a headache. I want this man fired. Out of a cannon. Into a wall.
I will not go back to that location. I can't stand the thought of running into that man again, and I'm worried that if I did, I would do something I'd regret later.